If you experience any problems, please contact us 

RETURNS

Don't like what you've got? Just send it back.

Return address:

White Studio
Šaltupio g. 26
29132
Anykščiai
Lithuania

When returning please use regular post, recorded or signed-for is not necessary. Please include your order number. We will refund as soon as we receive item/items back.

You may cancel an order from your account before it is shipped. Please note that if the item is made-to-measure you may only be able to cancel the order before it is shipped provided that the garment hasn’t been altered or made yet.

If you receive an item and wish to return it for any reason you must inform us within 14 days of receiving the item.

Delivered but not claimed parcels are not eligible for a Refund. Not claimed parcels that were sent back to us can be refunded subtracting the shipping expenses paid by the seller.

You may also return any item to us within 28 days if the item becomes faulty.

Return postage is your responsibility unless the item is incorrect or faulty, in which case we will refund the return postage. If you cancel your contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 any standard shipping charges that you have paid to receive your purchase will be included as part of your refund.

Please note that we may refuse a refund if the garment has been made according to your precise measurements (i.e. made-to-measure). The items you return must be unworn and in their original condition save for your right to inspect the goods and try on the garments. It is your responsibility to ensure that you package the returned goods adequately so that it arrives back to us undamaged.

If you have any further questions on returns, refunds or cancellations please contact us

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